Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 4–5 business days after your purchase is confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
After your order has been dispatched, estimated delivery times are:
- International Shipping: 7–12 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or other unforeseen carrier delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Shipping Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to customs inspections, carrier issues, peak holiday seasons, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions
If you have any questions regarding your order or our shipping policy, please contact our customer support team. We're always happy to help.